Who handles what
Club matters — approval, chips, tables, club rules — go to the club agent. App bugs, account recovery and GGPass issues go to ClubGG support inside the app.
What to prepare
Faster answers come from complete messages:
- GGPass username
- Device and app version
- Hand number or time of the issue
- A screenshot
Spotting fake support
Real support never asks for your password, 2FA codes or wallet seed phrase. Only use contact details published on the club website.
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